Answers from Aqua

Frequently Asked Well & Pump Questions

Start here for common questions. Call Aqua when the property has no water, an electrical fault, flooding, or a situation that cannot wait.

Aqua Well and Pump truck at a Wisconsin private well property

Service and response

Aqua monitors its emergency line 24/7. Response is often the same day and, during emergencies, frequently within the hour when location, travel, and current dispatch allow.

Maintenance and water testing

Test well water annually, keep the well head protected, watch pump cycling and pressure, and arrange service after flooding, repairs, or a water-quality change.

Records and property transactions

Aqua can search its well-log database and provide inspections and testing when the property, lender, and deadline requirements are supplied.